Privacy Policy
Hezo Portugal, Lda (“Hezo”, “we”, “us” or “our”) is committed to protecting your privacy and personal data.
This Privacy Policy explains how we collect, use, store and protect personal data when you access or use our website https://hezo.pt (the “Website”).
By using the Website, you acknowledge that you have read and understood this Privacy Policy.
1. Data Controller
The entity responsible for the processing of personal data is:
Hezo Portugal, Lda
Rua Comissão Iniciativa 2A, Torre Brasil, office 603
2410-098 Leiria, Portugal
Email: accountant@hezo.pt
VAT Number: 518671992
2. Personal Data We Collect
We may collect and process the following categories of personal data:
• Identification data such as name and surname
• Contact details including email address and telephone number
• Professional or business related information voluntarily provided
• Billing and invoicing data when applicable
• Technical data such as IP address, browser type, device information and approximate location
• Website usage data collected through cookies and analytics tools
We only collect data that is strictly necessary for the purposes described in this Policy.
3. Purposes of Data Processing
Your personal data may be processed for the following purposes:
• Responding to contact requests and enquiries
• Providing accounting, tax, audit or advisory services
• Managing contractual and pre contractual relationships
• Sending institutional or informational communications
• Sending marketing communications only with explicit consent
• Complying with legal and regulatory obligations
• Improving website functionality and user experience
• Ensuring website security and fraud prevention
4. Legal Basis for Processing
Personal data is processed based on one or more of the following legal grounds:
• Performance of a contract or pre contractual steps
• Compliance with legal obligations
• Legitimate interest of Hezo, where applicable and proportionate
• Explicit consent, particularly for marketing communications and non essential cookies
5. Data Sharing and Recipients
Hezo does not sell, rent or trade personal data.
Personal data may be shared only with:
• Service providers supporting website operation, IT systems or analytics
• Accounting, legal or regulatory authorities where legally required
• Public authorities when compliance with the law is mandatory
All third parties are bound by confidentiality and data protection obligations.
6. International Data Transfers
Where data is transferred outside the European Economic Area, Hezo ensures appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.
7. Data Retention
Personal data is retained only for the period strictly necessary to fulfil the purposes for which it was collected, including:
• Contractual and accounting data retained according to legal requirements
• Marketing data retained until consent is withdrawn
• Contact request data retained for follow up and record keeping
8. Data Subject Rights
Under the General Data Protection Regulation, you have the right to:
• Access your personal data
• Rectify inaccurate or incomplete data
• Request data erasure when legally applicable
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability
• Lodge a complaint with the Portuguese Data Protection Authority (CNPD)
Requests can be submitted via email to accountant@hezo.pt.
9. Data Security
Hezo implements appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorized access, alteration or disclosure.
Despite these measures, no system is entirely secure, and absolute security cannot be guaranteed.
10. Cookies and Tracking Technologies
The Website uses cookies and similar technologies to ensure proper functionality, analyse traffic and improve performance.
Detailed information regarding cookies, their purpose and management options is available in our Cookie Policy.
11. Marketing Communications
Marketing communications are sent only where explicit consent has been provided.
You may withdraw your consent at any time via the unsubscribe link in our communications or by contacting us directly.
12. Third Party Websites
The Website may contain links to third party websites.
Hezo is not responsible for the privacy practices or content of external websites.
13. Changes to this Privacy Policy
Hezo reserves the right to update this Privacy Policy whenever necessary to reflect legal, technical or operational changes.
The most recent version will always be available on the Website.
14. Contact
For any questions related to this Privacy Policy or the processing of personal data, please contact:
Hezo Portugal, Lda
Email: accountant@hezo.pt
Phone: +351 244 134 300
⚖️ This Privacy Policy complies with the General Data Protection Regulation (EU Regulation 2016/679).
Last updated: 15 December 2025
